At XYZ Storage, we take pride in being a top-tier self-storage solution in Toronto, and we’re thrilled by the praise we’ve received from our numerous satisfied customers. Our exceptional customer service is at the heart of what we do, and I’m delighted to share that several of our team members have been personally commended in recent reviews. Krstana at our Toronto Midtown location has been noted for going “above and beyond” for customers, while Sarthak at our Scarborough facility has been praised for providing excellent service in our clean, well-maintained environment. Jessica at our Etobicoke location has been commended for facilitating smooth processes and offering support during stressful times. Our Manager of Operations at the Toronto West location, Juddie, has been recognized for making everything “easy and professional,” and Samantha G. at our Toronto Midtown facility received special thanks for her helpfulness during a long-term customer’s unit closure. These personal mentions truly reflect our commitment to attentive service across all our Toronto locations, and we’re proud of how this dedication has strengthened our reputation in the self-storage industry.
All Reviews
11486 Reviews
Google
5020 Reviews
Yelp
45 Reviews
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42 Reviews
Storage
133 Reviews
Opio
2626 Reviews
N49
204 Reviews
C
I love XYZ Storage. We have been storing with them for years and every time I come in to get something from my unit, I am greeted with exceptional customer...
After looking around Scarborough and the east end of the city..I realized this was the best PRICE..not only that it was a clean location. lots of options for storage and the Staff are very friendly and helpful..I would recommend this location..my only complaint was the lack of lighting in each storage unit ..but I understand why this is not a option..it's a good storage cheaper than all the REST..you won't be disappointed..👌
By
XYZ Storage Scarborough
on Jun 04, 2024
Thanks AI Neno for taking the time to share with us your positive experience at our XYZ Storage Scarborough self-storage facility. We are pleased to have helped you fulfill your storage needs!
We have been storing here for many years. We also have a locker at their East York location for my business. Always been great customer service. Love that...
By
XYZ Storage Toronto West
on Aug 14, 2024
Thanks for your loyalty, Rick! Team XYZ Storage Toronto West appreciates you.
H
This is my second time renting. Always feel safe and comfortable.
By
XYZ Storage Etobicoke
on Oct 19, 2021
Hi Harold, thank you very much for being a valued XYZ Storage customer and for leaving us such an amazing review of our Etobicoke facility!
Nathalie is the best!
By
XYZ Storage Toronto Downtown
on May 22, 2025
Hi Ronan, we greatly appreciate you leaving us such a wonderful review of our Toronto Downtown location and are happy to hear that you had such a great experience with us!
M
Juddie and Lela were amaaaaaaaaaaaaaaazing as usual!!!! 🙂
Lela C
Juddie
Mgr of Operations
By
XYZ Storage Toronto West
on May 22, 2025
Hi Mary, thank you so much for leaving us such a great review of our Toronto West facility! We really appreciate it.
Clean space, well lit environment and drive-in.
By
XYZ Storage Toronto West
on May 22, 2025
Hi Steve, thank you so much for sharing your positive experience at XYZ Storage Toronto West with us. We are pleased to have helped you fulfill your storage needs!
By
XYZ Storage Toronto West
on May 22, 2025
Hi M J, we appreciate you taking the time to express your concerns with XYZ Storage and apologize for any inconvenience this may have caused. Our number one priority is our valued customers and it would be my pleasure to speak with you and personally address your concerns. Please reach out to me directly at 416-208-0188 extn. 200.
Best,
Annissa Rodriguez
M
Great!
By
XYZ Storage Toronto Downtown
on May 19, 2025
Hi Mitchell, thank you so much for taking the time to share with us your positive experience at our XYZ Storage Downtown Toronto self-storage facility. We’re delighted to have pleased to have helped you fulfill your storage needs!
M
Great service and very clean unit and facility ... thanks
S
Shiela D
Juddie
Mgr of Operations
By
XYZ Storage Toronto West
on May 22, 2025
Hi M., thank you so much for leaving us such a wonderful review of our XYZ Storage Toronto West self-storage facility. We appreciate it!
J
Handy location
By
XYZ Storage Toronto Midtown
on May 22, 2025
Hi Jackie, thank you so much for taking the time to share with us your positive experience at our XYZ Storage Toronto Midtown facility. We are pleased to have helped you fulfill your storage needs!
Great location and easy access
By
XYZ Storage Toronto Midtown
on May 22, 2025
Hi Jackie, thank you so much for leaving us such a great review of our Toronto West facility! We really appreciate it.
Really sad to say I got priced out of my unit. I have been using XYZ for over 4 years and my price increase jumped from $383 to $460/month and on their website, they are advertising the same unit for $349. I called asking if there’s anything they can do. I don’t think it’s fair that a long term customer has to pay much more than a new customer. I was basically told by the manager, who was very rude and abrupt, that every unit is subjected to a price increase and the price I see on the website is a “deal”. I told her I’d have to move out and she replied “Sure, don’t forget to fill out the move out form.” I called their head office number and got the same response “I mean, if you want to move out, then sure” is what the guy responded when I said their competitor’s price is cheaper. Seems that since new management came in, customer service has significantly decreased. I will move on to Green Storage next door whose prices are cheaper and management is much friendlier. Please beware of this significant price increase before choosing XYZ.
By
XYZ Storage Toronto Downtown
on May 22, 2025
Hi Helen, we appreciate you taking the time to express your concerns with XYZ Storage and apologize for any inconvenience this may have caused. Our number one priority is our valued customers and it would be my pleasure to speak with you and personally address your concerns. Please reach out to me directly at 416-208-0188 extn. 200. Best, Annissa Rodriguez
H
It has been great. no issues.
By
XYZ Storage Toronto Downtown
on May 19, 2025
Hi Hamid, thanks so much for leaving us such a great review of our Eastern self-storage facility. We really appreciate it!
D
Place was amazing and staff was great
By
XYZ Storage Toronto Midtown
on May 22, 2025
Hi Danny, thanks so much for the kind words! We are pleased to have helped you fulfill your storage needs at our Toronto Midtown location!
Great experience in storing my excess luggage at XYZ Storage. Jessica was particularly helpful with the move out.
By
XYZ Storage Etobicoke
on May 22, 2025
Hi Ali, thank you so much for taking the time to write us such a fantastic review of our Etobicoke facility!
A
Great Service
By
XYZ Storage Etobicoke
on May 22, 2025
Hi Ali, thank you so much for taking the time to write us such a fantastic review of our Etobicoke facility!
Great experince! Samantha was very supportive and knowlagable guiding us to choose the best storage size.
By
XYZ Storage Toronto Midtown
on May 22, 2025
Hi Karen, we're thrilled to hear that you had a great experience with our service and greatly appreciate your support at XYZ Storage Toronto Midtown!
Excellent clean unit and great customer service by Karl and Jessica
By
XYZ Storage Etobicoke
on May 22, 2025
Hi Erica, thank you for sharing your amazing experience at XYZ Storage Etobicoke with us. We are so glad to hear that our staff were able to help you fulfill your storage needs!
Amazing service and Carl is super polite and efficient.
By
XYZ Storage Etobicoke
on May 22, 2025
Hi Cesar, thank you so much for taking the time to write us such a fantastic review of our Etobicoke facility!
Great staff very clean
By
XYZ Storage Scarborough
on May 22, 2025
Hi Scott, thank you so much for sharing your positive experience at our XYZ Storage Scarborough location with us. We are pleased to have helped you fulfill your storage needs!
I had a very good experience for the first time going to Xyz storage . The two young gentlemen were very professional and helped me out very much very polite and friendly as well. Great customer service. Keep the great work up guys. I appreciate your help.
By
XYZ Storage Scarborough
on May 06, 2025
Hi Thomas, thank you for choosing XYZ Storage Scarborough! We're glad you had a positive experience renting from us.
Friendly staff, easy to sign up and clean site. Tino, one of the site managers, is very helpful and accommodating.
By
XYZ Storage Scarborough
on May 06, 2025
Hi Vasee, thank you for choosing XYZ Storage Scarborough! We're glad you had a positive experience renting from us.
The service is amazing. Tino (the operations coordinator) is a great help with friendly manner. 100% recommend this service!!
By
XYZ Storage Scarborough
on Apr 29, 2025
Hi Thuy, thank you so much for sharing your positive experience at our XYZ Storage Scarborough location with us. We are pleased to have helped you fulfill your storage needs!
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XYZ Storage 4.8 out of 5 based on 11486 user reviews.
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