frequently asked questions about Toronto Midtown self storage

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Getting started with the process of renting a self-storage unit can be daunting at first, however, at XYZ Storage we aim to make the process as easy as possible for you. Check out our most frequently asked questions about our Midtown Toronto self-storage facility. Still, have more questions? Feel free to visit our self-storage location and our storage experts would be more than happy to help answer any questions or concerns about renting with us.

Q1. How much does a storage unit cost in Midtown Toronto?

When it comes to the cost of storage units at our Midtown Toronto self-storage facility, the price will depend on factors such as location, size, and demand. We are proud to offer competitive pricing compared to other facilities in the East York area, and we have unique features like drive-through access, affordably priced units, and a variety of unit sizes.

Q2. Should I rent climate-controlled storage in Midtown Toronto?

Renting a climate-controlled storage unit in Midtown Toronto is definitely worth it if you want to protect your belongings from temperature and humidity changes. Our facility is climate-controlled, making it perfect for storing temperature-sensitive items like furniture, photographs, medications, equipment, and artwork.

Q3. What is the advantage of storage with drive-up access?

Having drive-up access to your storage unit provides increased convenience, allowing you to drive up directly to your unit regardless of the weather and temperature outside.

Q4. What are the hours of access at the Toronto Midtown location?

The Toronto Midtown location is open from 9 am to 7 pm EST on Monday through Friday, and 9 am to 5 pm EST on Saturdays and Sundays. During these hours, you can access your self-storage unit and use the facilities.

Q5. How are payments made for self-storage units at the Toronto Midtown location?

At the Toronto Midtown location, you have flexible payment options. You can pay online through our website, visit the facility and pay by credit card or cash, or set up auto-pay through our online portal using your credit card.

Q6. Do I have 24 access to my storage unit?

You can request 24/7 access to your storage unit at the Toronto Midtown location. However, it will be reviewed on a case-by-case basis by our storage experts.

Q7. Do I need to bring my own lock for my unit at the Midtown Toronto location? If yes, what type of lock?

You must bring your lock for your self-storage unit at the Midtown Toronto location. However, if you forget, you can purchase one at the facility. Any type of lock is acceptable as long as it secures your belongings.

Q8. How do I find my self-storage unit at the Midtown Toronto location?

During your first visit, our self-storage experts will verify your ID and credit card, provide you with an access code, and show you where your storage unit is located. If you have trouble locating it in the future, you can ask our staff for assistance or use the maps at the elevators.

Q9. What is my gate access code?

Your gate access code will be given to you at the beginning of the rental process. If you forget, you can call or visit the front desk at the Midtown Toronto location to retrieve it.

Q10. Where do I park when visiting the Midtown Toronto location?

There is a parking lot available for customers to park while visiting the self-storage facility or speaking with our staff.

Q11. Why is the price different on my lease agreement? I thought I was getting a promotion!

The lease agreement shows the regular price of the unit without any promotional discounts. Promotions are temporary and apply to a specific duration of time.

Q12. There are multiple prices for the same locker size at different facilities. Why are some more expensive than others? That locker is the same size. Why is it less expensive?

The pricing of a self-storage unit depends on the location of the facility, demand, and the size of the storage unit.

Q13. Do you have Loading Docks at the Midtown Toronto self-storage location?

Yes, the Midtown Toronto location has loading docks for large trucks, making the move-in and move-out process more convenient.

Q14. How high are your entrance doors?

The drive-through clearance at the Midtown Toronto location is 10.5 feet high. If you are unsure whether your vehicle will fit through the entrance doors, you can contact the facility for assistance.

Q15. Do you have a second floor? If so, how do I get there?

The Midtown Toronto location has a second floor accessible by stairs and elevator.

Q16. Can you rent a truck at the Midtown Toronto self-storage location? If so, is there a minimum age requirement for the truck?

Yes, you can rent a truck at the Midtown Toronto location, but you must be at least 25 years old and have a G driver’s license.

Q17. Do you accept deliveries at the Midtown Toronto self-storage location?

At our Midtown Toronto location, we are able to receive deliveries and place them inside your self-storage unit. To do so, you can leave a key with us along with a completed ‘spare key’ authorization form.