frequently asked questions about Scarborough self storage

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The storage rental process can be tough and overwhelming, especially if you have a lot of questions you might not necessarily have all the answers to. Do not worry as we at XYZ Storage want to help make the process as seamless and easy for you as possible. Check out our most frequently asked questions about storing and renting a unit at our Scarborough facility. Still, have more questions? Visit our self-storage location and our storage experts would be more than happy to help answer any questions or concerns about renting at our Scarborough location.

Q1. How much does a storage unit cost in Scarborough?

Given the rising cost of living, renting a self-storage facility in Scarborough might be expensive. The price of renting a unit is influenced by a number of variables, such as location, unit size, and demand. However, at XYZ Storage Scarborough, we provide low rates that let you pick from a variety of reasonably priced units. Besides, providing consistently excellent client service, we also offer a one-stop shop for all moving and packing goods, among other added value services.

Q2. Should I rent climate-controlled storage in Scarborough?

You should absolutely reserve a climate-controlled storage space! It is advantageous for several reasons, including reducing harm to your possessions from seasonal changes in humidity and temperature. Furniture, wine, photos, and other temperature-sensitive things are safe from potential damage while being stored at our climate-controlled facility in Scarborough.

Q3. What is the advantage of storage with drive-up access?

Drive-up access is quite helpful in facilitating a much more efficient storage operation. Renters now have the added convenience of being able to drive right up to their flat, unload and offload their stuff without having to worry about the weather or the outdoor temperature that day.

Q4. What are the hours of access at the Scarborough location?

Our self-storage facility in Scarborough is open from 9 am to 7 pm EST, Monday through Friday, and from 9 am to 5 pm EST, on Saturday and Sunday. During these times, you are welcome to access your self-storage unit and use our facilities.

Q5. How are payments made for self-storage units at the Scarborough location?

We give you a variety of payment options at our Scarborough location so you can select the one that works best for you in terms of convenience.

  1. Use our website to make payments online while remaining in the comfort of your own home.
  2. Visit our self-storage location and make a cash or credit card payment.
  3. Set up auto-pay through our online portal, and your credit card will be debited for your unit each month.

Q6. Do I have 24 access to my storage unit?

There is 24-hour access at this self-storage facility. Please submit a request to our storage specialists at our Scarborough location, and it will be considered individually.

Q7. Do I need to bring my own lock for my unit at the Scarborough location? If yes, what type of lock?

If you forget to bring your own, you can buy one at our self-storage facility in Scarborough. Nevertheless, we ask that you bring your own lock for your self-storage unit. Any lock will do as long as you have faith in its ability to keep your possessions safe and secure.

Q8. How do I find my self-storage unit at the Scarborough location?

Please check your ID and credit card with a self-storage professional when you first arrive at the Scarborough facility. Your access code and the location of your self-storage unit within your facility will subsequently be given to you. After your initial visit, you may always ask our staff for help or utilize the maps at our elevators if you need help finding your unit.

Q9. What is my gate access code?

You will receive this code at the beginning of the renting procedure. If you’ve forgotten, you can phone us or visit the Scarborough location’s front desk, and our staff will be more than delighted to assist you.

Q10. Where do I park when visiting the Scarborough location?

Clients are welcome to park in the lot while visiting their self-storage unit or interacting with one of our storage specialists.

Q11. Why is the price different on my lease agreement? I thought I was getting a promotion!

The price of your lease is the unit’s regular price, without any discounts. For a short while, your account might receive promotions. For instance, you might receive a discount on your first full month of rent, but you’ll be required to pay the full rental amount for all subsequent months.

Q12. There are multiple prices for the same locker size at different facilities. Why are some more expensive than others? That locker is the same size. Why is it less expensive?

The cost of a self-storage unit is determined by the facility’s location, customer demand, and storage unit size.